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This Privacy Policy explains the nature, scope and purpose of the processing of personal data (hereinafter “data”) in connection with the operation of our online shop at schweizversand.ch and the associated websites, functions and content.

1. Controller

The controller responsible for data processing on this website is:

Optitrade & Service AG

Pilatusstrasse 17/19

CH-5630 Muri

E-Mail: webshop@schweizversand.ch

Telefon: +41 41 740 45 25

2. Principles of data processing

As a general rule, we process our users’ personal data only where this is necessary to provide a functional website and our content and services. Processing is carried out in accordance with the Swiss Federal Act on Data Protection (FADP).

3. Data we collect and the purposes for which we use it

a) When visiting the website

When you access our website, the browser used on your device automatically sends information to our website server. This information is stored temporarily in a log file. The following information is recorded without any action on your part and stored until it is automatically deleted:

•IP address of the requesting device,

•date and time of access,

•name and URL of the file accessed,

•website from which access is made (referrer URL),

•browser used and, where applicable, your device’s operating system and the name of your access provider.

We process this data for the following purposes:

•ensuring a smooth connection to the website,

•ensuring convenient use of our website,

•evaluating system security and stability, and

•other administrative purposes.

b) When placing an order in the online shop

When you place an order in our online shop, we collect the following data:

•title, first name and surname

•billing and delivery address

•email address

•payment information (depending on the payment method selected)

We require this data to process the purchase contract, deliver the goods and process payment.

c) When contacting us

If you contact us by email, contact form or telephone, the information you provide will be stored in order to process your enquiry and any follow-up questions.

4. Cookies

We use cookies on our website. These are small files that your browser creates automatically and stores on your device when you visit our website. Cookies do not damage your device and do not contain viruses, trojans or other malware. A cookie stores information relating to the specific device used. However, this does not mean that we directly obtain knowledge of your identity.

Cookies are used, among other things, to make our services more convenient for you. We use session cookies to recognise that you have already visited individual pages of our website. These cookies are deleted automatically when you leave our website.

We also use temporary cookies to improve user-friendliness. These are stored on your device for a defined period. If you visit our website again to use our services, it is automatically recognised that you have previously visited us and which entries and settings you made, so that you do not have to enter them again.

5. Disclosure of data to third parties

Your personal data will not be disclosed to third parties for purposes other than those listed below. We disclose your personal data to third parties only if:

•you have expressly consented to this,

•disclosure is necessary to perform a contract with you (for example, to the shipping company commissioned with delivery or the financial institution commissioned with payment processing),

•there is a legal obligation to disclose the data.

6. Your rights

You have the right to:

•request information about the personal data we process about you.

•request the immediate correction of inaccurate personal data or completion of personal data stored by us.

•request the deletion of personal data stored by us, unless processing is necessary to exercise the right to freedom of expression and information, comply with a legal obligation, serve the public interest, or establish, exercise or defend legal claims.

•request restriction of the processing of your personal data.

•receive personal data that you have provided to us in a structured, commonly used and machine-readable format, or request its transmission to another controller.

•withdraw consent previously given to us at any time.

7. Data security

During visits to our website, we use the widely adopted SSL (Secure Socket Layer) protocol together with the highest level of encryption supported by your browser. You can recognise whether an individual page of our website is transmitted in encrypted form by the closed key or padlock symbol in your browser.

8. Current status and amendments to this Privacy Policy

This Privacy Policy is currently valid and was last updated in September 2023. As our website and services develop, or due to changes in legal or regulatory requirements, it may become necessary to amend this Privacy Policy.